They wouldn't pay me for a new with tags Kate Spade dress and they wouldn't say why. One of the new items and the excellent condition were in terrible shape - the dress, which was a light yellow color had a brownish stain on the front a hole at the neckline where the tag was. All of the products sold through thredUP have been sent to the San Francisco-based company by users just like us. The thredUP reviews of the later are mostly negative, full of thredUP complaints and people expressing their frustration with the company as well as the amount of money they received in return for their clothes, bags, and shoes. A community to help you stay stylish without wearing out your wallet! It also took them 90 days to process, and then they "held" my payment for another 14 days while it was only available as store credit, to try and entice me to not take the cash. Also swap.com! 242 reviews from thredUP employees about thredUP culture, salaries, benefits, work-life balance, management, job security, and more. Similar to Twice, selling is very easy at thredUP. Also, more than half my orders have been mislabeled/not as described in some fairly important way (e.g. We are so happy to hear you think thredUP has a great culture! Service 347 Value 391 ! A coach handbag from the 00s I saw on eBay for literally $14.99 (lightly used) was on that site for $92! very fun and I have gotten some great stuff. I've ordered from ThredUp a few times in the US and been pretty happy with what I've got. A fiasco of dry cleaning, washing, and placing cedar wood hangers everywhere... such regrets.. Old Navy for $20 used! There are over 100 comments of people sharing their income reports, too, with what they sold to thredUp. Please don't hesitate to reach out to our Customer Support team at reviews@thredup.com for assistance with an item that was listed incorrectly. Overall I think selling with thredUP is a waste UNLESS thredUP is currently accepting a brand that Twice is not at the moment. So far, I have bought two rescue boxes, each with about 20 items. With thredUp, you order a “Clean Out Kit.” You then fill out the bag and send it away via FedEx or the United States Postal Service. BBB’s Profile for ThredUp, Inc., was created in August 2016. Thoroughly research each brand’s size chart since the reported sizing in the description can be off by a bit. I like the idea of threadup, and I do use the site when I can't find what I need at my local thrift stores. I used to really like ThredUP but the service is not what it used to be. There was also debate as to whether or not they were taking the "unusable" items and flipping them for sale on their eBay page instead of the ThredUP store. The excellent shape item was a pair of pants with the front button missing and frayed hems. When you sell clothes online with thredUp, you’ll fill a bag that they send you with clothes.You will only be paid for what they buy. I’ve said it before on this sub- ThredUp is shady af. Also, their prices seem quite high, given that people are giving them the clothes, albeit with a tiny cash payout. Twice offers a much better selling experience. And they don’t include the style name so you can figure it out yourself. thredUP ranks 1st among Used Clothing sites. However, their customer service and transparency around pricing/returns is pretty bad. Thanks for your feedback! Read about their experiences and share your own! I’m so excited to share an honest unbiased review of my experience buying clothes on ThredUp! It’s gone downhill. I had a similar experience with a wool sweater that was “like new” but had a big hole in the sleeve. ThredUP is the best way to shop. Then simply click on your username on Reddit, go to the comments tab, and hit the new OVERWRITE button at the top. Higgyskiggy here, reporting on thredUP selling as promised! You can almost get a new “trendy” coach bag from an outlet at that price. Returns, especially for 'not as described' items, are a real pain. Share your voice on ResellerRatings.com I'm still a huge fan of local thrift stores. I prefer it to thredup. New comments cannot be posted and votes cannot be cast, More posts from the FrugalFemaleFashion community, Continue browsing in r/FrugalFemaleFashion. Want to Hear About Selling? I do know that I sent approximately the same amount of clothing and a similar quality of clothing to both Twice and thredUP. The whole experience was a disaster and I will never use them again. I've sold items to Thredup twice. Maybe because knowing what is rejected will help me send more appropriate items in the future, or maybe I just find the lack of transparency very shady. Totally agree, their customer service is awful. Press question mark to learn the rest of the keyboard shortcuts. I give it 5 stars! Glassdoor gives you an inside look at what it's like to work at thredUP, including salaries, reviews, office photos, and more. 1,686 people have already reviewed thredUP. I miss Twice...they had such good customer service. I feel you. A review of complaints was done in October 2020. MySuccessOnlineMarketing.com Posted on November 27, 2019 by Edy November 27, 2019 In this Thredup Review 2020, I am going to share a little bit of my experience after a few weeks of using the platform for selling clothes. I love deals, and have several saved searches, so keep an eye out for new or nearly new steals. I' submitted my items late January, they received it on 2/5, and when I emailed them, they said "it takes a month to process" ...well it's 3/11...and I still haven't gotten an update :(. Like, I swear someone pulled it out of a laundry basket, and stuffed it in a mailer. A fiasco of dry cleaning, washing, and have several saved searches so... 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