Amazing healthcare and career advancement opportunities!! It's a great company which I wouldn't mind working for again in the future. Glassdoor has 235 Mountain America Credit Union reviews submitted anonymously by Mountain America Credit Union employees. Builds and maintains relationships with Mountain America Credit Union Members by engaging in conversations in person and over the phone. Unauthorized account access or use is not permitted and may constitute a crime punishable by law. Foul language and drinking on the job which management knew about. Membership required—based on eligibility. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. Mountain America Federal Credit Union does business as Mountain America Credit Union. How do you feel about the future of Mountain America Credit Union? Unauthorized account access or use is not permitted and may constitute a crime punishable by law. Management is constantly changing and that can make things difficult especially for those entering the company as new hires. Unauthorized account access or use is not permitted and may constitute a crime punishable by law. Is Indeed your favorite place to learn about companies? Box 2331, Sandy, UT 84091, 1-800-748-4302. Mountain America Credit Union Merchant Services is there for … The people are great to work with and the management wants you to succeed. © Mountain America Credit Union 2021. 35 Mountain America Credit Union jobs available on Indeed.com. Mountain America Credit Union Reviews by Job Title, See more Mountain America Credit Union reviews by job title, Mountain America Credit Union Reviews by Location, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US, Discussion topics at Mountain America Credit Union. A typical day involves assisting member's with any and all manner of questions regarding their accounts, funds and loans. I liked to help our members with good customer service and low interest rates. Pros & Cons are excerpts from user reviews. Everyone is very caring and wants you to do well. PT Member Service Representative (Teller) - Spanish Speaking Preferred Mountain America Credit Union West Valley City, UT Just now Be among the first 25 applicants No time in between calls really. I tried to talk to numerous people but nothing ever happened and it didn't seem like they even cared. It may be our story, but it's all about you. poor management, no room for advancement, back biting workplace. 24/7 Customer Service Most issues arise when you least expect them. What is the interview process like at Mountain America Credit Union? Apply for a Mountain America Credit Union Customer Service Agent (Rexburg) job in Rexburg, ID. Search job openings at Mountain America Credit Union. Unauthorized account access or use is not permitted and may constitute a crime punishable by law. This will replace the current featured review for targeted profile. It was wonderful all around. Your response will be removed from the review – this cannot be undone. MACU is a fun place to work. Mountain America Credit Union, P.O. It was so much harder. Mountain America Federal Credit Union does business as Mountain America Credit Union. Extremely stressful, taking call after call, expected to make sales on every call even if they were applicable. Great place to work, great environment and lots of room for advancement/personal growth, I have been working at Mountain America Credit Union full-time for more than a year, Great pay, great benefits, and great environment, Pay structure is a little weird between different positions, I worked at Mountain America Credit Union full-time for more than 3 years, They have amazing insurance and benefits, really take good care of their employees, It’s hard to move up in the company without being there for a really long time, I worked at Mountain America Credit Union full-time. Click here to get locations and phone numbers for each of our branch offices. When factoring in bonuses and additional compensation, a Member Service Representative at Mountain America Credit Union can expect to make an average total pay of $16 . Management did not manage their employees, a few long term or favorites ran the floor. What is the most stressful part about working at Mountain America Credit Union? Membership required—based on eligibility. Glassdoor will not work properly unless browser cookie support is enabled. How would you describe the pace of work at Mountain America Credit Union? Managers dont have the answers and good luck trying to get one. The difference between these two in customer service, products, and fee's is night and day. © Mountain America Credit Union 2021. The information provided is from their perspective. They hire high quality people, so it's really easy to get along with people. Payment processing is a mission-critical element of your business. © Mountain America Credit Union 2021. Help people considering your employer make a good choice. Compare pay for popular roles and read about the team’s work-life balance. Mountain America Federal Credit Union does business as Mountain America Credit Union. Mountain America Federal Credit Union does business as Mountain America Credit Union. Find out what works well at Mountain America Credit Union from the people who know best. Both America First and Mountain America offer low-cost accounts and other benefits to members. View this and more full-time & part-time jobs in … Covid 19 News & Help Contact Us. They said it was not gonna be like work for other call centers....but that was the direction they are going. Mountain America Credit Union, P.O. Read employee reviews and ratings on Glassdoor to decide if Mountain America Credit Union is right for you. Learn how to enable cookies. I transferred to the Service Center to fit better with my school schedule. Training was very poor. How many vacation days do you get…. Mountain America Federal Credit Union does business as Mountain America Credit Union. © Mountain America Credit Union 2021. Benefits are very fair for both part and full-time employees. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. To reach MCU On-Call Dial 877-699-6328* or 828-456-6474* all Mountain America Credit Union reviews in United States, all Mountain America Credit Union reviews worldwide. They are not authored by Glassdoor. Are you sure you want to remove this review from being featured for targeted profile? If you were to leave Mountain America Credit Union, what would be the reason? Women rate the female-friendliness of their workplaces on. Explore skills and training, pay raises and promotions and management and culture. Shopping on Amazon surfing the net and making personal calls during the day , only the favorites were allowed these privleges. It had the potential to be a wonderful job but not anymore. Box 2331, Sandy, UT 84091, 1-800-748-4302. Provides quality service to credit union members to resolve problems and enhance their financial relationship with Mountain America. You do get a lot of cool stuff but thats to keep you at ur desk. However, the starting MACU auto loan rate is the same whether the car is the current model year or seven years old, as long you’re seeking a term of 60 months or less. Learn about Mountain America Credit Union culture, salaries, benefits, work-life balance, management, job security, and more. I had fun getting to know the members and my coworkers better. Average Mountain America Credit Union Member Services Representative yearly pay in the United States is approximately $33,479, which meets the national average. Here’s Exactly What to Write to Get Top Dollar, Financial Services Representative Inter­views, How To Follow Up After an Interview (With Templates! Membership required—based on eligibility. Reviews from Mountain America Credit Union employees about working as a Customer Service Representative at Mountain America Credit Union. How to Answer: What Are Your Strengths and Weaknesses? America First Credit Union has a larger service area than Mountain America, which might make it easier to join. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. Ask a question about working or interviewing at Mountain America Credit Union. We have been with America First Credit Union since 1994 and just opened an account with Mountain America a little over 3 yrs ago. I needed it, so I went inside with my toddler. Mountain America Credit Union is a Utah-based, federally chartered credit union that serves hundreds of thousands of members through numerous branches located in the American West. Box 2331, Sandy, UT 84091, 1-800-748-4302. There are some days that are fast-paced while others are slower. https://bestcompany.com/credit-unions/company/mountain-america What advice would you give the CEO of Mountain America Credit Union about how to improve it? Mountain America Credit Union, P.O. Membership required—based on eligibility. 1,418 open jobs for Credit union representative. Are you sure you want to replace it? Box 2331, Sandy, UT 84091, 1-800-748-4302. View company reviews & ratings. 8 Questions You Should Absolutely Ask An Interviewer, Top Jobs at Mountain America Credit Union. Mountain America Credit Union, P.O. They do their absolute best to make us as employees feel like were part of a family at work. Sign in to view status or complete next steps on your loan. Pay is ok if your single and no life. Uncover why Mountain America Credit Union is the best company for you. Customer Service Loan Agent Training Start Date: 2/23/2020Training Shift: Monday-Friday…See this and similar jobs on LinkedIn. I then started getting pressured to sell more products, over and over, which was frustrating. Mountain America Credit Union Employee Reviews about "customer service" Updated Sep 4, 2020 ), 7 of the Best Situational Interview Questions. Membership required—based on eligibility. Contact Mountain Credit Union. The average Mountain America Credit Union salary ranges from approximately $28,125 per year for Branch Manager to $113,000 per year for IT Manager. Salary information comes from 430 data points collected directly from employees, users, and past and … 52 Mountain America Credit Union jobs including salaries, ratings, and reviews, posted by Mountain America Credit Union employees. Unauthorized account access or use is not permitted and may constitute a crime punishable by law. "Great company with great benefits" (in 29 reviews), "They have increasingly innovated their benefit packages to make the work/life balance superior to anywhere else" (in 23 reviews), "No cons - I love my jobs at MACU" (in 13 reviews), "Work/Life Balance was the hardest thing" (in 8 reviews), I have been working at Mountain America Credit Union full-time. Mountain America Credit Union Customer Services & Support Salaries 337 salaries (for 155 job titles) Updated Nov 25, 2020 337 Mountain America Credit Union employees have shared their salaries on … Benefits were great, Culture was great, People were awesome, I worked at Mountain America Credit Union full-time for more than a year. Explore PTO allowances, work-life balance and flexibility and parental leave. The credit union provides a range of financial services and products, from deposit accounts and investment products to consumer and small business loans. Amazing company to work for. 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The atmosphere is very competitive, but management is very involved in helping you to improve both at your job and whatever aspect of your life you'd like to improve. Sign in to your account Welcome back! Builds and maintains relationships with Mountain America Credit Union Members by engaging in conversations in person and over the phone. 4 reviews of Mountain America Credit Union "Excellent customer service! Dealing with people and their money is extremely stressful s is but being pressured to make sales to people just drives them away. This estimate is based upon 7 Mountain America Credit Union Member Service Representative salary report(s) provided by employees or estimated based upon statistical methods. America First Credit Union vs. Mountain America Credit Union. Many problems arise and were never resolved putting even more stress on us. Our community is ready to answer. © Mountain America Credit Union 2021. This is the employer's chance to tell you why you should work for them. Switched departments again and the pressure to sell products or st least offer them is being pressed more and more. How did you feel about telling people you worked at Mountain America Credit Union? Company allows and provides opportunities to grow. I loved working at Mountain America, although being on the phone all day isnt ideal Mountain America really cares about their employees and their emotional and physical needs. Click here to email for assistance. What questions did they ask during your interview at Mountain America Credit Union? Salary information comes from 708 data points collected directly from employees, users, and past and present job … You don't want to risk being left alone without support outside of business hours. Box 2331, Sandy, UT 84091, 1-800-748-4302. I made a deposit in the ATM but took too long to retrieve my card, so the machine ate my card (for security reasons, I later found out). Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. I loved learning about the financial world in a better light which taught me so much. Mountain America Credit Union, P.O. Search Credit union representative jobs with mountain america financial service. Great member loyalty to brand and raving fans set it apart. I enjoyed my time at MACU. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": true, "isEiHeaderFollowBtnDos2Enabled": true }, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, They have increasingly innovated their benefit packages to make the. They really care about their employees, and their development within the organization. They are also willing to work with you if you need a crazy schedule. Mountain America Credit Union (MACU) offers APRs on par with banks and online lenders, but we’ve seen lower available rates at other credit unions. Mountain America Credit Union first opened its doors in the 1930s with a commitment to... – More. How do you feel about going to work each day at Mountain America Credit Union? Apply to Loan Officer, Customer Service Representative, Member Services Representative and more! Apply online instantly. Compare Mountain America Credit Union with, Questions about Mountain America Credit Union, What is the vacation policy like at Mountain America Credit Union? Mountain America is concentrated in four counties in Utah. Fun, competitive, constantly trying to help you improve, Working as Customer Service Representative. My job started in a brach as a teller. Centers.... but that was the direction they are going 2/23/2020Training Shift: mountain america credit union customer service this and similar jobs on.. 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