Looking for a new appliance retailer who values its customers. Manufactured by Honeywell. My Whirlpool gas water heater is giving me the dreaded four blinks signal. Thanks, wife thinks I am a genious. I, too, experienced the dreaded 4-flash-of-death failure after about 8 months of use, was given the replacement valve, did the complete flush of the tank only to discover no sediment issues and, as with most of the rest of you, received a valve with a different color indicator light. On my particular Honeywell gas valve, model WV8840B1109, the error codes indicate the following: FLASHES STATUS 0 Control Off/Pilot Out 1 Normal Operation 2 Thermopile Voltage Low 4 High Temperature Shutdown 5 Temperature Sensor Failure 7 Gas Control or Valve Failure 8 Flame Sensor Error Thanks a lot guys for these posts. 17 product ratings. I suspect that shorting the posts is the way the Sears tech did it the first time. Thanks again. Let me reiterate the steps Charles and I did so it will be on the end of the thread and readily visible. Note which color is on which side. correction on part where my friend bets me $100 its the thermo pile should have read Valve. 5: Wait for the status light to start to blink (Mine alternated between 4 blinks and 5 blinks). I will now start flushing sediment every quarter instead of annually. Picture:here, 4. New valve on the way from Whirlpool. doctor dead, steampunk adventure set 1904 san francisco, . The first continues the 4-blinks after multiple reset attempts. I had put a piece of wire between the 2 top ones, not sure if it did anything. > How can this have been going on for years and not have been fixed? Plug the cord back in If youre under warranty this is easy though theyll probably charge you for shipping, and extra if you want it fast. It may take a minute or so before the heating element comes on; be patient. Thank you so much!!! > Isnt there any way to tell the gas valve to [reset the error condition]? For two years I would drain out 5 gallons of water every two months to remove sediment. Something a major of an appliance like this cant barely go a year without working. If that is true then there could be a case where the manufacturer has just been a little too cute in their programming. I tried a few things and finally did a pilot light start up with everything attached, took the front cover of the module off with the lights blinking X4, the pilot went out and the blinking stopped. worked for me. I am now an expert at gas valves. It has a stainless steel protective cover. I had looked at it at 5am it was 7pm by the time I got to Lowes, thought he was wrong but trusted his input! Some designers use whats called a super cap instead of a battery to preserve data for short periods of time. Ill call for the replacement to have on hand and keep the instructions. I told them BS, that I was going to install it myself. Maybe it should be Teflon coated if that interaction is suspect? By the time I returned (maybe 30 minutes later), the led had returned to its normal blue 1-flash mode. Mwa-ha-ha-ha! I too thought no big deal to turn my water heater up ONE NOTCH!!! It took a while but I hope it is sufficient to extend the life of the valve. God Bless you! US Government safety features. If I had found this earlier I would have saved the next day shipping and done the $10 one. Like theyre doing me a favor even though I reminded them that it has a 12 year warranty on parts. But they knew nothing about that. Please do this at your own risk. limit (Temperature Cut-Out [TCO]) function. not understanding this. My background issue: The heater would simply stop working every once in a while, with no lights flashing whatsoever. BONUS!!! I understand that the Honeywell product is in recall. The two wires to the controller on the bottom right are the two leads to the thermocouple which provides power to the controller and also senses when the pilot is lit. as the faint click was heard and the flashing light reappeared, it was now only blinking once! I removed the circuit board as you expanded. Do you know if the Rinnai is any better than the Jaccuzi? The dreaded 4 red flashes. This seems like a part that needs to be recalled and a Class Action Lawsuit filed. Genius. Basically, the minerals heat less efficiently than the water, so the water has to get hotter than necessary. I replaced it in a couple of hours and we were back in business. Im just saying that you dont have to install the whole valve, but can just swap out the parts you need to make the old one work again. So since my controller is under warranty I will get a new one, may pay $10 for shipping or try and find one in town where they charge Honeywell directly, they gave me a special number to give to the store. I believe I was getting 7 flashes until turning burner on and in a short time the flashes went to normal 1 flash. Although, it wouldnt hurt to turn the gas off at the water heater line by twisting the valve into the horizontal position. Picture:here. Pilot is lit but the led will not blink red at all it, how to reset this valve. That visit its no guarantee that they will give you a new valve. I just wrapped a twist tie around the 2 posts on the right & replaced the cover to restart the pilot then removed it when all was well & done. Do this at work sometimes before shipping a job we tested with a charged capacitor. Since the old value was working again I just left it in there. Im going to take everyone elses lead and call for a replacement valve. No, I dont know that you can buy just the circuit board. If it does not start up on its own after the shutdown, then you may have to reconnect the battery to the right top pin and go through the above procedure again and it will shutdown again. How can this have been going on for years and not have been fixed? Keep the knob pressed in until the Pilot valve opens (a click sound and the status light starts blinking on the circuit board). The WT8840 Water Heater Control is designed for use in Standing Pilot applications using an immersion well for water temperature sensing. Can you believe this crap! [] research briefly mention entertaining ? I cant think of how many brands of water heaters use the same honeywell gas valve. taken care of on my own. Now, instead of the 4-blink I had a seven blink. So Im thinking that a dirty or intermittent pot could momentarily go open and the controller could see that as a fatal error which could not usually be recovered from. Unplug the power cord for 20 seconds Oh and THISis what it looks like in the little window when your BURNERSare running (water heater is heating). This is the second time mine has gone out in 27 months. Direct Replacement: Gas Control Valve Kit (Natural Gas) Brand: AO Smith SKU: 100112336 ( 70) In Stock Get 304 Thu, Mar 2 Order by 4PM, receive 304 by Thursday VIEW REPLACEMENT Product Highlights - Natural Gas Description - Piezo Dynamic Series Sirens Data Sheet, Honeywell Home, Resideo Security Americas Gas and Flame Detection. i am walking thru all theses stepsworking on the circuit board nowdrained refilled and this is last effort before callingcircuit board battery?? I took the battery idea and did a minor mod. I have always had it at one above on A. If it finds a fault, it will shutdown. Cold water for 3 days in winter. like this http://www.midlandhardware.com/157481.html?gclid=CNjXnayo0b0CFROVfgodKgsA3A#.U0QkZfldV8E. If it does not open then that means the pilot did not stay on. I had the first valve replaced under the one year warranty but sears will not replace the valve under the six year warranty. I came home from a 10hr workday Wednesday to a cold shower! The Water heater will appear to be working now, but in a several seconds it will figure out that something is wrong, and it will shutdown the pilot valve and the fire will shut off. Thanks E. Update : Tried all the reset methods and none worked for me for the white light control valve. Add Sears to Lowes of where not to buy a product.heres, what i did take off the cover on the valve and disconnect the 3 wire connector. https://www.flickr.com/photos/7428166@N07/13946581980/ This would upset me less if I had hot water meanwhile! I suspect it to be calcium and salts. It refused to even start. NOTE: the 7-flash error seemed to last for quite awhile but eventually went to a normal single flash. 6: Remove the cover and re-install the 3-wire plug (it will only fitone way). how do i get the circuit board completely out? I saw some white crystals come out but not that bad. Quality was very bad. Preferably one that doesnt use that stupid Honeywell valve. Move the control to Hot and the Water Heater main burner should come on. Something to consider. Then connected one end of wire to the metal frame of the valve and randomly shorted numerous positions on the bottom of the circuit board.. i.e. I have the same set up as rdarnitall on 31 December 2014 at 7:28 pm and I just wanted to say thanks for that reset procedure, it worked for me. I also drained a small amount of sediment from the bottom of the tank, which was mostly brown water. Next, there are at least two variations of this unit. You can save delay and $hundreds in plumber fees by fixing the part that's gone on strike. Make a jumper out of phone wire about 10 long. Neither worked, the second board is now dead. Hogwash!! I am now one of the afflicted and would not like to have to go through this every 18 months. And so the very thin wires (at point where wire became tinned or soldered) became brittle and had broken. This crap adds $15,000+ to our new automobiles. for labor. Operating Range: 0 to 150 F (-18 to 66 C)*, *Valve will operate at 0F (-18C) but valve, characteristics can not be guaranteed until, Storage Range: -40 to 150 F (-40 to 66 C), Humidity: 95% non-condensing at 104 F (40 C), This device is certified by Canadian Standards. What a cluster outfit. Got 7 blinking lights burner came on and back to 1 blinking light. You may notice little beads of clear gooey looking stuff that appears to be gelatin. The new honeywell gas valve is completely electronic. Both times there was VERY LITTLE sludge in the bottom of the water heater. Honewell sent a new one for free, excl Fed ex cost of $35. I received the new valve and noticed a few differences. Opens in a new window or tab. I want to send you a gift..paypal?? upstairs. Had to have come Tuesday. Thanks for the above suggestions. Reverse the above steps to mount the new front onto the old back thats still hooked to the water heater. They are the 3 thin metal posts that stick out beyond everything else in an upside down triangular V pattern. The question now is for how long? This is the second time in a year that I got the 4-flash-overheat failure. 3. Last year the Pilot light kept going out by itself. Mine is the 1109 and has no posts. The fault should stay cleared. I didnt mind to pay for the shipping cost, but, what I minded was the device was poorly made. On Thursday plubmer came over to install the worthless Whirlpool 40 gallon piece of junk water heater. I have not found a procedure to un-fault a Honeywell Electronic gas controller on any web site, so I think I am the only one to do this. Holy Crap DB! I have no status light. Wouldnt it make more sense to not let the dial go that high? Wife took the 10 dollar shipping. If peoples replacement valves with the white indicator lights dont fail about the same rate as the old ones, maybe Honeywell has resolved the issue. my light is not blinking the pilot will light but the burner wont come on so i called whirlpool; and they said i had on warranty as we had stated on the warranty that we put it in the bathroom the heater is just now 3 years old,,, so i told her that it was not in the bathroom it was outside and that it had been installed in a shed that got storm damaged so we had to remove the shed and that my husband being 70 had had some medical issues and he had not been able to get the new shed over it but that had put a small cover around it but that wasnt real worried about the warranty i just want to fix it. when I drained it I observed no sediment ! I used sealant on all the piping going into the valve assembly however I used teflon tape for the screwing portion of the assembly that goes into the tank and touches water. So I called and paid the $30 to get a new one delivered the day after Christmas. My tank is fed solar preheated water, and so far, that water has been warm enough that the main propane burner has never fired with the thermostat set to LOW, so I was just curious. As a side note, the light on the new valve is white. It does have all of the same issues and the dreaded 4 flashes of death. Voltage Maximum: 850 mV dc, open circuit. Of Course I am here because I got a call from my mother in-law that they had no hot water on the their brand new Water Heater. They said they couldnt do anything about that. Not much of a DIYer am i but after reading about this scam Honeywell has going on about these modules i had to try this and besides how many more cold showers can one man take..My results? I touched the two top ones. If you are getting 750 millivolts at the RED and WHITE connections, then I would think it is a dud. God Bless you anyway! My unit was only 3 years old! First, get a new valve. Why wont the cops shut Whirlpool down? One other thing I could mention and that is there is likely more to this story than what is apparent. Turns out painting and cleaning the basement tripped a code 7 flashes. Honeywell stinks & has caused lots of trouble for me. I dont seem to see a little white reset button. It has lasted about a year then gave the 4 blink code again. Definitely will be draining sediment as a preventive measure later this week. I just ran enough hot water out to get it to call for heat again and it lit fine on its own. did the light and turn the unit to hot and touched the other end of the speaker wire to the right upper of the V it fired up and reset. First Responder. followed your instructions for shorting the 2 pins and re-light worked just like you said. It should not be necessary to completely empty the tank unless it is just full of sediment and you have never tried to flush it out before. Even though it did not appear excessively dirty or clogged there was some soot present on top of the screen and a small amount of dust under the burner (& one dead ladybug). There have been several of us who have successfully brought this Honeywell water heater controller back to life. 3: Snap the cover back onto the heater (so you can light the pilot-light). In fact, not only have they not fixed the problem, some instructions I found online lead me to believe that they deliberately introduced this feature after the original design. After reading most of this string I found a small piece of wire between the pilot light pin and main valve pin after pilot light was on did clear the code after relighting the pilot again to flashing 7 which normalized to one flash shortly after. Note the LED flash sequence. Depending on your levels of finger strength and determination, you might need the screwdriver to depress the tabs. I ignited the pilot and set the temperature but then got the 4 Flash code. READ THEIR INSTRUCTIONS A FEW TIMES OVER! I have a water heater only 13 months old and it is not working. This whole thread is very interesting. Also had flushed out the tank. I also examined the circuit board and noticed a few minor differences, but I think the real problem was in the design and components. The Thermopile already supplies the current necessary to open the gas valve! Let people know on FB and other places that these tanks are equipped with a flawed Gas Control Valve. Thanks again to all. The wires for the main burner valve solenoid had not broken. Rotate the knob to 9 oclock to see if it will fire up on its own. Some people said touching the 2 top posts and you said top right and bottom one. Sears is charging $181.64. The valve location is high enough on the tank that sediment likely wont interfere with its temperature sensing ability; 2. I havent opened the valve yet out of curiosity but from what I read here, the Capacitor sounds like a good culprit. Drain a few gallons, a little scale. I agree but the cheapest I have found a valve is $199.00 plus shipping and tax. I got my first shower in after 2 days. I read the included instructions to a T and had a successful replacement! The first time a friend was able to turn the pilot light back on with no problem. Back then Sears service said it needed a new module but they would have to install it to keep the 12 year warranty for parts in force. Get a contractor model. Is it flashing at you? Top left is a small dot and top right is a post. As I mention in the article, in bold red text, you have to make sure whatever caused the overheat is also fixed. Wow, you are the man, I used old speaker wires, a doubleAand masking tape, I dont have any clips, followed your instructionsabout five times, nothinghappening,at one point I did touch the left pin with the positive and heard a click, after that thenext three tries it all worked like you said. This may help all. Bought my Whirlpool at Lowes. When it calls for heat the damper opens and the pilot ignites but the main burner will not activate. I have the exact electronic gas valve unit on my Whirlpool water heater I purchased 3 years ago. If at first you dont succeed, try, try again. If youre ever in Fort Wayne Indiana, Ill treat you to a steak dinner/sushi/(or your preference)! Having been working with systems at this level for nearly all my life I will say it looks like the micro-code in the controller goes away and hides when it gets that dreaded 4 code. They said there was no way to re-set the board. This worked for me! Well, tried this with TWO circuit boards (one was original w/red LED, the second was replacement w/white LED). Fix Bypass with a 15k, 2 watt resistor, and no problem. 2. I called Honeywell, but they wouldnt tell me the engineers names. burners are on. Found three capacitors (bigger one in the middle and the other two towards one of the corners, each is mainly silver with a black small/minor segment ) and shorted all three, replaced unit and relit the pilot light, but 4 flashes still the problem. I said BS, send me a new module. (Held the pilot open manually for 10 minutes. Voltage Minimum: 350 mV dc, open circuit. They have a manual shut off. Because, when they shop at Lowes (and other DIY stores), people dont always, every time, ask them, You carry repair parts for this, right? Four flashes only happens if the water overheated different problem. But get this They now want owners to drain and flush their tanks every 6 months so calcium will not build up on the sensors! this will also help the starter get a good ground to make a proper spark. Big thanks from MN! Light the pilot. Oh well, hope your post saves people a lot of time and frustration. WV8840B1109 WV8840B1110 WT8840B1500 WV8840B1059 WV8840B1117 WV8840B1118. Cheers. Good to know! ** sorry, I took no pictures; the capacitor is round, about 1/2 diameter, about 1/2 tall, dark color. The cover on the Water Heaters gas valve is removed by a single flat head screw at the bottom. I did the same thing but it immediately returned to four flashes. Other suggestions? WV8840B1109 Gas Valve for Honeywell Whirlpool Water Heaters - WV8840B1109 WV8840B1042 $42999 FREE delivery Feb 14 - 17 Or fastest delivery Feb 13 - 15 Small Business Honeywell 100262939 Electronic Valve Ng, 2" 21 $19292 FREE delivery Feb 13 - 15 More Buying Choices $184.52 (13 new offers) Isnt there any way to tell the gas valve to quit having a hissy fit and get back to work? Slide the power switch off. When I screw the gas adapter, just half way in the screw, the housing cracked. If this becomes a regular issue, I might solder a pigtail to each of the terminals and get a battery holder from Radio Shack with quick disconnect terminals. Turn my water heater is giving me the dreaded four blinks signal hundreds! Metal posts that stick out beyond everything else in an upside down triangular V pattern my! Your levels of finger strength and determination, you might need the to... A proper spark that high took a while, with no lights flashing whatsoever gallons water... 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